Welcome to Rock Glen Family Resort! We're delighted to have you stay with us. Please take a moment to review our terms and conditions, which outline the rules and regulations for your stay.
To secure your reservation, full payment is required at the time of booking. This ensures that your spot is reserved and allows us to better manage our inventory.
We understand that plans can change. Here's our cancellation policy:
We love pets! If you're bringing your furry friend along, please ensure that:
To ensure that all guests have a wonderful stay, we have a few rules to follow:
Our cabins are equipped with kitchen accessories. You'll need to bring your own linens and towels. During your stay, please:
Failure to comply may result in a cleaning charge of $50-$200, depending on the condition of the cabin.
Children under 18 years old MUST wear a helmet while biking or riding on any wheeled device. This is the law, and we strictly enforce it. No exceptions will be made, and you will not be asked twice to put a helmet on your child.
Golf carts are not allowed on site. Please do not bring your golf cart, as it may cause damage to our property and poses a safety risk to children who are running around and biking.
For the safety of all guests, children under 12 years old must be supervised by someone 16 years or older in the following areas:
If you're a non-member, you won't need to hook up to our sewer system. We'll provide hydro and water for your stay.
As a guest, you're responsible for any damage or loss to resort property. Please be mindful of our facilities and equipment.
Our sites are designed for 2 adults plus children under 18. Please ensure that your party adheres to these occupancy limits.
In case of an emergency, please contact our gate house. For extreme emergencies, please call 911.
By booking with us, you release Rock Glen Family Resort from liability for damages or losses.
We're committed to providing a safe and enjoyable experience for all guests. If you fail to comply with our terms and conditions or engage in behavior that disrupts the peaceful enjoyment of the resort, we may ask you to leave without a refund. We appreciate your cooperation and understanding in maintaining a positive environment for everyone.
Rock Glen Family Resort
8685 Rock Glen Road, Arkona (Lambton Shores), Ontario N0M 1B0, Canada
🇨🇦 (519) 828-3456 or 1-800-265-7597