Thank you for choosing Rock Glen Family Resort for your special event! Please review the following policies before submitting your booking request.

• Submitting a booking request does not guarantee your reservation.
• Your event is only confirmed once:
  • You receive confirmation from Rock Glen Family Resort, and
  • The required $100 deposit has been received.
• If you have not heard from us within 24 hours, please call us to follow up.
• If your requested date or time appears unavailable, please contact us directly — we may still be able to assist you.
• Please note: We do not accept event bookings during July and August.
   

• Events with more than 20 guests must provide proof of liability insurance prior to the event date.
• Insurance must list Rock Glen Family Resort as an additional insured.
• Bookings requiring insurance will not be finalized until documentation is received.
   

If alcohol will be present at your event:

• You must provide a valid Special Occasion Permit issued by the Alcohol and Gaming Commission of Ontario (AGCO).
• You may also be required to provide liquor liability insurance.
• All alcohol service must comply with AGCO regulations.
• Required permits and insurance must be submitted prior to the event.
   

We offer the following optional add-ons:

• Pool Access
• Indoor Play Area

Each add-on includes 1 hour of use unless otherwise arranged in advance.
Additional time may be booked based on availability.

For safety reasons:

• A minimum of 1 adult (18+) for every 4 children is required.
• Adults must remain inside the pool area and actively supervise at all times.
• We reserve the right to deny pool access if supervision requirements are not met.
   

By booking with us, you acknowledge and agree that:

• Rock Glen Family Resort is not responsible for any injuries to guests during your event.
• Rock Glen Family Resort is not responsible for lost, stolen, or damaged personal belongings.
• The renter is financially responsible for any damage caused to the facility, equipment, or property during the rental period.