Thank you for choosing Rock Glen Family Resort for your special event! Please review the following policies before submitting your booking request.
Booking Policy & Availability
- Submitting a booking request does not guarantee your reservation.
- Your event is only confirmed once:
- You receive confirmation from Rock Glen Family Resort, and
- The required $100 deposit has been received.
- If you have not heard from us within 24 hours, please call us to follow up.
- If your requested date or time appears unavailable, please contact us directly — we may still be able to assist you.
- Please note: We do not accept event bookings during July and August.
Guest Count & Insurance
- Events with more than 20 guests must provide proof of liability insurance prior to the event date.
- Insurance must list Rock Glen Family Resort as an additional insured.
- Bookings requiring insurance will not be finalized until documentation is received.
Alcohol Policy
If alcohol will be present at your event:
- You must provide a valid Special Occasion Permit issued by the Alcohol and Gaming Commission of Ontario (AGCO).
- You may also be required to provide liquor liability insurance.
- All alcohol service must comply with AGCO regulations.
- Required permits and insurance must be submitted prior to the event.
Add-On Activities
We offer the following optional add-ons:
- Pool Access
- Indoor Play Area
Each add-on includes 1 hour of use unless otherwise arranged in advance.
Additional time may be booked based on availability.
Pool Supervision Requirements
For safety reasons:
- A minimum of 1 adult (18+) for every 4 children is required.
- Adults must remain inside the pool area and actively supervise at all times.
- We reserve the right to deny pool access if supervision requirements are not met.
Liability & Damages
By booking with us, you acknowledge and agree that:
- Rock Glen Family Resort is not responsible for any injuries to guests during your event.
- Rock Glen Family Resort is not responsible for lost, stolen, or damaged personal belongings.
- The renter is financially responsible for any damage caused to the facility, equipment, or property during the rental period.
great outdoors. With top-notch amenities and friendly staff, we provide the ultimate camping experience for families, couples, and solo travelers alike. Our website is here to help you plan your trip, with information on our facilities, nearby attractions, and more. We can't wait to welcome you to Rock Glen Family Resort RV Park and help you create lifelong memories!